Refund and Returns Policy

Refund and Returns Policy Last Update 07/08/2024

This Refund and Returns Policy is provided by Los Banditos Ltd (“we,” “our,” “us”).

Returns

If you are not completely satisfied with your purchase, you can return the item within 14 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (such as receiving a defective or incorrect item). Shipping costs are non-refundable.

Non-Returnable Items

Certain items are exempt from being returned. Perishable goods such as food cannot be returned. We also do not accept returns for hazardous materials, gift cards, or downloadable software products.

Exchanges

If you need to exchange an item, please contact us at losbanditoslancaster@gmail.com or call 07754 666137 for further instructions.

Contact Us

For questions about returns, refunds, and exchanges, please contact us at: Los Banditos Ltd 46-48 CHURCH STREET,
LANCASTER, LA1 1LH
Email: losbanditoslancaster@gmail.com
Phone: 07754 666137